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Utilities and Services

The image shows a vibrant street scene with several cars parked along a paved road. On the left, there's a red brick building with a green awning and a striped canopy, labeled 'Village Coffee House.' To the right, there's a building adorned with colorful street art depicting a hand holding paintbrushes. The setting has a quaint, small-town feel with lush green hills in the background.

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Water, Electricity, Internet and Gas Services

  • Berkeley Springs Water Department
  • Potomac Edison (Electricity)
    • Services: Electric utility provider for Berkeley Springs and surrounding areas.
    • Customer Service: 1-800-686-0011
    • Outage Reporting: 1-888-544-4877
    • Website: Potomac Edison | Outage Map
    • Online Bill Payment & Outage Map: Residents can pay bills, report outages, and view the outage map.

  • Mountaineer Gas Company (Natural Gas)
    • Services: Natural gas provider for Berkeley Springs residents.
    • Customer Service: 1-800-834-2070
    • Emergency Gas Leak Line: 1-800-834-2070 (available 24/7)
    • Website: Mountaineer Gas
    • Gas Billing, Installation, and Maintenance: Contact for gas installation or repairs and account management.

Waste and Recycling

  • Morgan County Solid Waste Authority
  • Trash Pickup (Apple Valley Waste)
    • Services: Residential trash collection and disposal services.
    • Customer Service: (304) 724-1834
    • Website: Apple Valley Waste
    • Trash Pickup Schedules: Visit the website for collection schedules, including holiday changes.

Public Transportation Options

  • Eastern Panhandle Transit Authority (EPTA)
    • Services: Public bus service available to Berkeley Springs residents, connecting with nearby towns.
    • Customer Service: (304) 263-0876
    • Website: EPTA
    • Bus Schedules & Fares: Check routes and schedules online for local and regional bus service.

Internet and Cable Services

Note: The availability of the services listed below varies by location and may depend on whether you are within town limits or in the surrounding areas.

  • Frontier Communications
    • Services: High-speed internet, phone, and TV services.
    • Customer Service: 1-800-921-8101
    • Website: Frontier Communications
    • Internet Plans & Installation: Offers various internet packages and service installation for Berkeley Springs residents. You can manage your account and billing through their online portal.
    • Speed: From 200Mbps ($30/month) up to 7,000Mbps ($300/month)
    • Note:
      • They are moving from DSL to Fiber option for much faster speed.
      • Verizon has bought Frontier. This may take several months to be integrated.

  • Morgan Wireless
    • Services: Local internet service provider offering wireless internet to Berkeley Springs and surrounding areas.
    • Customer Service: (800) 491-2412
    • Office Hours: Monday thru Friday 9:00 AM to 4:00 PM, Closed Saturday & Sunday (except for emergency support).
    • Website: Morgan Wireless
    • Wireless Internet Services: Provides internet services to rural and hard-to-reach areas, with flexible plans and local customer support.
    • Speed: 25Mbps ($99/month and $200 setup)
    • Note:
      • They provide Free Site evaluation

  • Xfinity Cable
    • Services: Nationwide provider offering cable television and high-speed internet to Berkeley Springs and surrounding areas.
    • Customer Service: (800) 934-6489
    • Office Hours: Monday thru Saturday 9:00 AM to 7:00 PM, Closed Sunday (support available 24/7 via online chat or phone).
    • Website: Xfinity
    • Cable TV Services: Provides a wide range of cable TV packages with access to hundreds of channels, including premium channels, sports packages, and On Demand programming.
    • Internet Speed Options: Speeds ranging from 50Mbps to 1,000Mbps (prices start at $49.99/month for internet; bundle options available for cable and internet).
    • Note:
      • 24/7 support available through the Xfinity app or website.
      • Bundle discounts for TV, Internet, and Phone services.